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    1. Lana83 is offline

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      #1

      How to approach a wholesaler

      Can someone please help me. I have sent some emails to a wholesaler though I have yet to hear anything back.

      I would like to make a purchase. What should I do? Could I go visit their office?

      Looking for some tips on how to approach a wholesaler – obviously the email route isn’t working for me.
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    2. Franko23 is offline

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      #2
      Email isn’t always the best option on approaching a wholesaler. Often times a wholesaler will respond better if you make a phone call. Perhaps sending an email and then making a call later in the day to confirm they received it is another option.

      Ways to contact a wholesaler:

      • Email
      • Phone
      • Fax
      • Site visit (highly recommend to inspect the goods and operation)

      The key to dealing with a wholesaler is to appear professional. Be confident and have a distinct business plan. For instance, you don’t want to just say “what’s your price for 100 orders.” You want to add little meat and potatoes to the conversation to show your interest.

      You want to make a good first impression; so, some things to avoid would be:

      • Using text language in an email
      • Demanding lower prices in the first conversation
      • Poor grammar and spelling

      One of the quickest ways to get ignored by a wholesaler is to appear like someone asking for general info.

      Before you contact the wholesaler it is important to do research. Sellers should research the product they want to buy and see if the wholesaler has any online reviews.

      Ask about the wholesaler’s policies, return policies, prices and warranties. Shipment options should also be discussed.

      All you need to do is show proof of trading, which could just be a letterhead. If you sound professional and have the appropriate capital, you can expect a good relationship with the wholesaler.

      Remember, they get contacted constantly so they are allocating their time to those they feel, are the most professional and sincere about making continued purchases.

      Once you have spoken on the phone or via email, ask to set up a time to come and visit the wholesaler in person. This is just one way you can verify the supplier.

      Call them and let them know you are interested and then go back to emailing them.
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    3. Alan.Shepherd is offline

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      #3
      Send a short and concise email including your business information, link to your website, which product/item number you are interested in and the size of your order. Perhaps the first email just got lost in the shuffle.

      Before you send the email, I would suggest finding out what the wholesaler’s MOQ is; this way, you know if your order meets this criteria.

      Sometimes, a supplier will work with you on the quantity but that requires a conversation and not just a few lines in an email.

    4. Lana83 is offline

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      #4
      I will give them a call and see if they’ve received my emails. I was starting to move onto the next supplier since there is such a delay in communication.

      What are the chances that a wholesaler would send me some samples? Would I need to pay? How should I ask for one?

    5. Franko23 is offline

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      #5
      Any supplier can send you a sample. Tell the wholesaler that you would like a sample order to further inspect the quality and to see if it’s what you are looking for.

      Be prepared to pay for the sample. Generally they will charge you the RRP and then discount you back the difference when you place a larger order.

      Keep an eye on their timeline of communication. Wholesalers like decisions to be made quickly as their stock is ever changing. However, you need to know you can talk to them if a problem or question comes up.

      If it takes them weeks to get back to you via email and they don’t return calls then that is poor customer service. In that case it might be best to see what other wholesale options you have.

    6. Petal88 is offline

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      #6
      Wholesalers need customers too. Approaching a wholesaler can be an intimidating situation but remember they need you just like you need them.

      A wholesaler wants to know you can make the payments just as you want to know the wholesaler can make the shipment order.

    7. Lana83 is offline

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      #7
      Yes I am going to keep up with if they say something about my email. Like I said, I am going to call the supplier and see who I can speak with.

      Will they fax me the price sheet or send that via email?

    8. Kwid Pro's Avatar
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      #8
      I am talking with a wholesaler who is out of my country, so I don’t really have the funds to fly and visit the supplier in person. What can I do? Can I still do an inspection?

    9. Mickey_707 is offline

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      #9
      A wholesaler can fax, email, ship or send you a direct link to their prices. Not too many give them out via email unless you subscribe to their service. This way, they can cut down on scammers ripping off their prices.

    10. Franko23 is offline

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      #10
      It is very important to visit wholesalers directly. When you cannot make it in person you could always hire an outside third party to help you verify the supplier.

      If visiting the wholesaler is not an option then you will just have to make the best decision for you. This could be to stick with a supplier you can physically inspect or to move forward with your order based on your research.

      Another option would be to request a sample to be sent to you and hope that the quality you receive from then on is up to that same standard.

      An important note: Use this forum to search for reviews of a wholesaler. Other users may have already done business with that particular wholesaler and he/she can give you tips and pointers.

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