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    1. Sherry1203 is offline

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      #1

      What can I do if I am scammed by a Chinese Supplier?

      I bought a thousand dollars worth of cellphones from a Chinese supplier and they just disappeared? What am I supposed to do? Is there somewhere I can go and report them.
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    2. cathylee is offline

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      #2
      i think the most important thing is that you should choose the safer payment next time.
      and have a good communication with the supplier in advance.

      best wishes
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      #3
      You can report them to the Chinese authorities, but it may end up costing you more than you will recover.

      Consider using an import agent next time, at least for the first few transactions with a new supplier. Or visit the supplier in person (although a local agent with local knowledge can prove priceless).

      China doesn't see scams kindly, they affect the image China is trying to portray to the world. However tracing the actual fraudsters may prove expensive or impossible depending on the data you were able to collect during negotiation.

    4. CWayCross is offline

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      #4
      I’ve heard of this before. It is inevitable that this will happen sometimes, no matter what country you are dealing with, but it is particularly problematic when you are dealing with China. The legal system there is not very good, plus the legal protections are particularly bad for small businesses outside of China getting things from Chinese suppliers. Plus there are language and cultural differences, and those things always make things a lot more complicated.

      If you do get scammed by a Chinese company, there are a couple of step you can take:

      1. If your supplier is a registered factory or company in China, you or a representative of yours (i.e. a Chinese lawyer you hire) can go and meet with officials in that company’s district and complain to them.
      2. Contact the Administration for Industry and Commerce, the Fair Trade Department within the Ministry of Commerce, the Tax Bureau or the district’s police.
      3. If the supplier is not registered, you should contact the local police. For this, you need to make sure that you have their Chinese name (in Chinese) and their identification number (this is China’s equivalent to the Social Security number, everyone has one and they are required to know it).

      No matter what happens, you have to report your case to local officials in Chinese if you want to get help. Almost nobody will know any English, so, unless you happen to know Mandarin, you need to make sure you have a Chinese lawyer or another Chinese person who you trust to represent you. This is the only way that you can hope to get help.

      As you may have already guessed, this can cost a lot of money, and, depending on how big your order is, it might not be worth it. A thousand dollars is a lot of money, but it still might not be worth it.

      Maybe you decide that this time it is not worth it, but, if you continue to use China to supply products, there are some things you and others can keep in mind when dealing with Chinese suppliers.

      • Make sure you get the full Chinese name and the Chinese identification number of your supplier. English names are no good, and even Chinese names written in English are often times not very helpful.

      • China is rife with corruption. Everywhere local officials receive bribes and they generally do not get caught or punished for it. If your supplier is in bed with local officials, you have little chance of getting these officials to help you. So you should try to buy things from larger cities, where corruption is tamer.

      • Before you give your Chinese supplier your money, make sure to run their Business license and Export license past local officials.

      • If you have a large order, go in person to their factory, or have a representative go to the factory to see that they are legitimate.

      • Sign a Purchase or Sale Contract for large orders. This is more legally enforceable.

      • Ask for references from others who have worked with them, particularly business people from your own country. This can really help establish that they are trustworthy partners.

      • Ask other people in your business to recommend suppliers that they have used and have a relationship with.

    5. Sherry1203 is offline

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      #5
      Yea, thanks for the info, I’ll definitely keep that in mind next time, but I am not sure that it is going to help me know. I have a name in English, but I don’t have any Chinese skills, so I didn’t get their Chinese name. And I knew nothing about the id number thing.

    6. MikeM33 is offline

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      #6
      I had something similar happen to me. I made an order from a supplier on Alibaba. They were a gold supplier, so I thought I could trust them, but no, they just disappeared. I haven’t been able to figure out what happened to them. It wasn’t that large of an order, so I am not going to try to get a Chinese lawyer, but I’m not sure if I am going to use Alibaba.

    7. CWayCross is offline

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      #7
      Alibaba is a great site, and I use them some, but I have also heard lots of stories that sound like you stories. You have to be really careful on Alibaba.

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