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    1. nachosMuffin is offline

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      #1

      Why is PayPal holding my funds? Payment held for 21 days

      I cannot possibly understand why PayPal is holding my funds for 21 days. I have submitted all the proper paperwork. Anyone had a similar issue? I use PayPal for all of my eBay transactions.
      New Online Retailer Makes Over £3m Sales Using These Sources

    2. Skipper is offline

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      #2
      If your PayPal account is linked to eBay and you open a new eBay account, then PayPal’s policy is to hold your funds for 21 days to make sure you are not fraudulent. Even if you have an established PayPal account that has seen no problems in the past, PayPal will still apply this policy.

      You also must wait for enough positive customer feedback to accumulate over the allotted time period before your funds are released.
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    3. nachosMuffin is offline

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      #3
      What does PayPal mean by the term positive feedback?

    4. Skipper is offline

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      #4
      That is a good question. When PayPal specifies that it wants positive feedback from a buyer before releasing your funds, it wants your customer to confirm that he or she has received the goods you sent. The customer should also leave a positive review of his or her interaction with you during the selling process.

      If your customer does not confirm receipt of his or her goods from you, then PayPal will wait the allotted 21 days before releasing your funds, given your customer has not raised any disputes and there have been no chargebacks filed.

    5. Smart_Design is offline

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      #5
      Does this happen quite regularly on PayPal?

    6. Skipper is offline

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      #6
      Like I said above, it is usually just a fraud prevention measure taken by PayPal to ensure that new accounts are legitimate. More specifically, it is done when you are selling high priced items that are high on the fraud list. According to PayPal’s policy, they will always hold funds when:

      ● You have been on eBay less than six months and sell an item above £50.

      ● You have a feedback score of less than 98% and sell an item above £50.

      ● You have an average Detailed Seller Rating (DSR) of 4.5 or less.

      ● You have received less than 20 Detailed Seller Ratings.

      ● You are listing your item in a higher-risk category which includes gift certificates, video games, mobile phones, computers, and consumer electronics.

      Check out PayPal Policy for payment holds for eBay items for yourself.

    7. Holmes_A is offline

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      #7
      I can’t tell if my funds are being held by PayPal or not.

    8. Skipper is offline

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      #8
      If PayPal is holding your funds, it will show up as a pending transaction on your account. PayPal will then inform you through e-mail when your funds are being released.

    9. webbywagon is offline

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      #9
      TBH paypal are pretty good at making sure both seller and buyer are protected. Once you have cleared basic protocol its a breeze

    10. dalialamas is offline

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      #10

      Avoid paypal

      I have a Paypal account and have just received a notice that my funds will be held for 35 days.
      The account has been open since 1997. I have repeat clients that are happy- they aren't going to add feedback- totally silly to think they would.
      I have never had a request for a refund. NOT ONE.
      I called Paypal to find out why? and they had no reason- could see no reason for the hold.
      They didn't lift it though.
      It went into affect immediately.
      Get as many customers off of Paypal as quickly as possible if staying in business matters to you. Generally the demographics of good payers to bad payers is mixed. With Paypal ALL of your customers instantly become bad payers from an accounting perspective.
      Paypal is the new Microsoft.
      Their fees are the same or more than anywhere else- why do that to your business if you can possibly help it.

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